FAQ

Last updated: August 23, 2026

Ordering

What payment methods do you accept?We accept all major credit and debit cards, as well as the other payment options shown at checkout.

Can I change or cancel my order?Yes — as long as your order hasn't shipped yet. Email us at contact@GPUCoreX.com as soon as possible with your order number.

Shipping

Is shipping free?Yes — we offer free shipping on every order shipped within the United States, with no minimum purchase required.

How long does shipping take?Orders are handled within 1–2 business days and are typically in transit for 3–6 business days after that — most orders arrive within 4–8 business days. See our Shipping Policy for full details.

Do you ship internationally?Not yet — we currently ship within the United States only.

How do I track my order?You'll receive a tracking number by email as soon as your order ships.

Products

Are these graphics cards new?Yes — unless a listing is explicitly marked "Renewed," every card we sell is brand new, sealed in its original manufacturer packaging.

Do your graphics cards come with a warranty?Yes — every card includes the manufacturer's standard warranty. Warranty length varies by brand and is listed on the individual product page.

Will this card fit in my PC case?Card dimensions and slot width are listed on each product page. If you're unsure whether a card will fit your case or work with your power supply, email us at contact@GPUCoreX.com with your build specs and we'll help you check compatibility.

Do I need a specific power supply for these cards?Recommended power supply wattage varies by GPU model and is listed on the product page. As a general rule, higher-tier cards (RTX 5080/5090) need a higher-wattage PSU with the correct PCIe power connectors — check your card's listing before ordering.

Returns

What is your return policy?We accept returns within 30 days of delivery for unused cards in original packaging, and all return shipping is free. See our full Return and Refund Policy for details.

My card arrived damaged — what do I do?Email us within 7 days of delivery with photos of the damage. We'll arrange a free replacement or full refund at no cost to you.

Can I exchange a card instead of returning it?Yes — exchanges are free within 30 days of delivery. We'll send you a prepaid return label and ship your replacement once we receive the original item.

Still Have Questions?

Reach out anytime at contact@GPUCoreX.com — we're happy to help.